NWSC and JICA Partner to Enhance Public Service Delivery in Uganda The National Water and Sewerage Corporation (NWSC) and the Japan International Cooperation Agency (JICA) have joined forces to launch a comprehensive training program aimed at enhancing the capacity of public service workers in Uganda. The initiative, titled “Capacity Development for Public Service Management,” is designed to equip participants with the skills and knowledge necessary to deliver efficient and effective public services. The program will focus on three key areas: * Water and Sanitation Management: Participants will gain a thorough understanding of the principles and practices of water and sanitation management, including operation and maintenance of water and wastewater systems. * Public Service Governance: Emphasis will be placed on promoting transparency, accountability, and responsiveness in public service delivery. Participants will learn about ethical conduct, stakeholder engagement, and performance management. * Information and Communication Technology (ICT): Training will cover the application of ICT tools to streamline public service processes, improve communication, and enhance access to information. The program targets senior and middle-level managers from NWSC, as well as key stakeholders from regulatory bodies and government agencies. Through a combination of classroom lectures, workshops, and on-the-job training, participants will benefit from the expertise of Japanese experts and Ugandan professionals. “NWSC is committed to providing safe and affordable water and sanitation services to all Ugandans,” said Dr. Eng. Silver Mugisha, Managing Director of NWSC. “This partnership with JICA will help us develop our workforce and ensure that our services meet the highest standards.” Mr. Makoto Takayama, Chief Representative of JICA Uganda Office, highlighted the importance of investing in human resource development. “By equipping public service workers with the necessary skills, we can empower them to drive sustainable development and improve the lives of citizens,” he said. The training program is expected to run for three years, with approximately 80 participants benefiting from the initiative. The outcomes of the program will contribute to improved water and sanitation service delivery, enhanced governance practices, and more efficient use of ICT in public service.NWSC and JICA Collaborate to Enhance Water Infrastructure Development in UgandaNWSC and JICA Collaborate to Enhance Water Infrastructure Development in Uganda The National Water and Sewerage Corporation (NWSC) and the Japan International Cooperation Agency (JICA) have joined forces to provide specialized training to NWSC personnel. This initiative is designed to equip workers with the skills necessary to enhance infrastructure development and improve access to water and sanitation services across Uganda. The training program focuses on equipping participants with technical expertise in various aspects of infrastructure development, including design, construction, and maintenance. By leveraging the knowledge and experience of JICA experts, NWSC workers will gain a deeper understanding of best practices in water and sanitation management. This collaboration aims to empower NWSC to deliver more efficient and reliable services to the Ugandan populace. Through the enhanced skills and expertise acquired during the training, workers will be better equipped to address infrastructure challenges and contribute to the expansion and improvement of water and sanitation facilities in the country. The partnership between NWSC and JICA underscores the shared commitment to providing safe, clean water and proper sanitation to the people of Uganda. By investing in the training and development of its workforce, NWSC is demonstrating its dedication to delivering on its mandate of ensuring equitable access to these essential services.NWSC and JICA Team Up for Public Service Worker Training in Uganda The National Water and Sewerage Corporation (NWSC) has joined forces with the Japan International Cooperation Agency (JICA) to enhance the skills and knowledge of public service workers in Uganda. The partnership aims to improve service delivery and water management efficiency. The training program will focus on technical aspects of water supply, sanitation, and environmental management. It will also cover leadership, project management, and customer service skills. NWSC Managing Director Dr. Eng. Silver Mugisha expressed his appreciation for the collaboration with JICA, stating that it will contribute to the organization’s mission of providing safe and reliable water and sanitation services to Ugandan communities. JICA Chief Representative Katsuki Tsukahara emphasized the importance of building capacity within the public service sector to ensure sustainable water management. He added that JICA is committed to supporting Uganda’s efforts to improve water and sanitation services. The training program will be implemented over several years and is expected to benefit thousands of public service workers. It is part of a wider collaboration between Uganda and Japan in the water sector. By investing in human capital, NWSC and JICA aim to strengthen the water and sanitation sector in Uganda, ultimately contributing to improved public health and economic development.